What Every Healthcare Provider Must Know About the Telephone Consumer Protection Act
The Telephone Consumer Protection Act (TCPA) was enacted in 1991 to decrease the number of unwanted robocalls and auto-dialed calls to consumers – in layman's terms, telemarketing. The Federal Communications Commission (FCC) further expanded these consumer protections in 2013.
This law covers calls and messages that are sent without written consent, including:
You will also learn about:
Proper training for your staff and third-party vendors to help avoid TCPA non-compliance.